If you want different results, you have to lead differently.
Retail routines can be comforting—but they can also keep your team stuck. This article shares six practical ways store and district leaders can break out of the usual and lead real change, starting with how you think, see, speak, and act.

Empathy isn’t just about caring. It’s about being present, paying attention, and building trust through consistent, thoughtful action. This article explores the difference between caring and attunement, why empathy doesn’t mean absorbing others’ emotions, and how leaders can stay connected without burning out. When practiced with intention, empathy becomes a powerful force for stronger teams and better outcomes.

Would You Take a Pay Cut for a More Empathetic Boss?
More than half of employees say they would. In today’s workplace, empathy isn’t a bonus—it’s a basic expectation. For leaders, that means showing up differently: listening more, responding with intent, and creating space for real connection. In this piece, we explore how empathy has evolved, why it matters more than ever, and what practical steps leaders can take to close the growing gap between what employees want and what they actually experience.