Do you want to be more productive? Of course you do, its a silly question, almost like asking do you like food? However, the desire to be more productive and actually being more productive are two completely independent things.

Almost all success stories begin with small steps that eventually pick up steam and turn into something much bigger. We did not learn how to read or write overnight, it was the culmination of many small steps to get to a point of proficiency.

Each of us is responsible for our own momentum. We must move ourselves froward first without replying on external forces to help. We must create our own personal inertia.

With discretionary effort the quality of work will be higher, the service levels will better, the results will be consistent and above expectations.