Chris Richardson 11/17/20 Chris Richardson 11/17/20

A Leader's Mini Guide to Team Building

Chris Richardson 9/11/20 Chris Richardson 9/11/20

For Real Success, You Must Align Your Actions to the Outcomes You Seek

Chris Richardson 9/4/20 Chris Richardson 9/4/20

Putting Your Measures to Work for Your Business

Chris Richardson 8/7/20 Chris Richardson 8/7/20

4 Steps to Better Execution and Results

2/25/20 2/25/20

Want to be in the Top 1% of leaders? Develop People to Deliver Performance

2/11/20 2/11/20

Being Too Competitive Can Have a Negative Impact on the Team

1/28/20 1/28/20

3 Ways to Make a Positive Impact Through Coaching as a Leader

1/17/20 1/17/20

4 Things You Can Do to Prepare for Tough Conversations with Team Members

1/10/20 1/10/20

Influence Improves When You Learn New Things - Here's How

12/11/19 12/11/19

Great Gift Ideas for Leaders

11/29/19 11/29/19

November FAQ - How do I get My Team to Provide Better Levels of Customer Service?

Delivering consistently great customer service is hard. Otherwise, we would not have nearly as many books, courses, articles, or businesses built on how to provide better customer service.

11/26/19 11/26/19

Great Coaching and Customer Service Have One Important Thing in Common and It’s not What You’d Expect

You may wonder how coaching and customer service may go together outside the tradition thought of a manager coaching an employee on providing service to a customer. But, the two have more in common than one might suspect.

11/22/19 11/22/19

How Chick-fil-A Creates an Outstanding Customer Experience

11/19/19 11/19/19

Finding and sharing solutions and customer service are two sides to the same experience

11/1/19 11/1/19

Creating a Positive Coaching Experience for Your Team